Harrow Council has been working with Harrow United Deaf Club on a project to introduce British Sign Language videos on the Council’s website. The aim is to improve accessibility of information about the council’s services, for the deaf and hard of hearing community.
Two key information videos have recently been published, providing an overview of adult social services and housing services. You can view them on the Council’s YouTube channel as follow:
Adult Social Services
Housing Support Services
Asif Iqbal MBE, President of Harrow United Deaf Club (HUDC) is pleased with the success of this joint project. He explained: “It has been a long time coming since the local deaf community have called for information about Council Services to be accessible. HUDC organised Harrow Deaf Awareness Day 2013, which resulted in agreed pledges, and one of the pledges was to produce BSL information videos about Harrow Council’s services.
‘It is crucial, under the Care Act 2014, that all information and advice must be accessible. This includes enabling local deaf residents to make informed choices, to have control over their care, and enabling them to be independent within the home and in the community. HUDC hope to continue working in partnership with the Council on improving deaf people’s access to Council Services.”
Councillor Parmar, Portfolio Holder for Public Health, Equality & Wellbeing, said: “I welcome these videos as a step forward in promoting equality of opportunity for residents who speak BSL. We recognise the access needs of Deaf people and the Council’s responsibility to do everything it can to make access of information easier for residents.”